The products available on HACHKAR are considered to be in stock. Our product offers and prices are valid as long as they are visible on the website, within the limits of available stocks.

If the product you're looking for is unavailable when you visit, you can receive an email notification once it's back in stock by providing your address in the specified field. Please note that we may restrict the number of orders per account for the same product.

If you choose not to opt for a replacement equivalent product, you have the option to request the cancellation of your unavailable order. In such cases, if your bank account has already been charged, you will be promptly reimbursed upon your request.

We regret to inform you that we are unable to offer price matching or make price adjustments.

Once you place an order, you will receive an order confirmation email. Please be aware that once an order is placed, it cannot be canceled or changed. Additionally, we are unable to modify the shipping address or the selected shipping method.

Please be aware that once an order has been placed, it cannot be canceled or changed.

You will receive a shipping confirmation email along with a tracking number once your order departs from our distribution warehouses. If you have any additional inquiries regarding the status of your order, please contact us here.

HACHKAR retains the right to modify prices at any time, with the understanding that the price listed on the website on the day of the order will be the only one applicable to the buyer. Prices indicated cover order processing fees but exclude transport and delivery fees.

Product prices are presented in US dollars, inclusive of all taxes, including VAT, but exclusive of delivery charges, which are the user's responsibility unless otherwise specified or under special conditions.

The quoted prices include applicable VAT at the time of the order. Changes in the VAT rate may impact item prices without prior notification to the user.

The applicable sales tax will be calculated during checkout based on your shipping address.

It’s important to note that for all products shipped internationally (outside of the USA), customs duties, local taxes, import fees, or state taxes may apply upon the package’s arrival at its destination. HACHKAR is not responsible for checking or informing the buyer of any applicable customs duties or taxes.

These duties and amounts are not the responsibility of HACHKAR. They will be at your expense and are entirely your responsibility in terms of declaration and payment to the competent authorities and organizations in your country.

For orders to a country other than metropolitan United States, you assume the role of importer for the concerned product(s).

We reserve the right to refuse any order or cancel any purchase for various reasons. Additionally, we may cancel any purchase (an order we have already accepted) in situations such as:

• The product is not available/in stock (any payment will be refunded).
• Bank details are incorrect or unverifiable.
• The order has been detected by our security systems as an unusual or potentially fraudulent transaction.
• The price of the product(s) was incorrect.
• We were unable to deliver the package to the provided address.